Terms of Service

1. Acceptance

By using Clinical Studio, you agree to these Terms. If you do not agree, do not use the platform.

2. About Clinical Studio

Clinical Studio is a Continuing Professional Development (CPD) education platform for AHPRA-regulated Australian healthcare professionals. Operated by Clinical Studio Pty Ltd (ABN 97 696 955 902), PO Box 3227, Wamberal NSW 2260.

3. Definitions

Privacy Act means the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs) and any rules, regulations, codes of conduct or other instruments made or issued under that Act, as amended.

Australian Consumer Law means the Competition and Consumer Act 2010 (Cth), Schedule 2, as amended.

Services means the Clinical Studio platform, website, application or associated services provided by us for the purpose of continuing professional development and education.

Confidential Information means any information disclosed by one party to the other which is designated as confidential or should reasonably be understood to be confidential by its nature, excluding information that is public or independently obtained.

4. Amendments

1. We may update these Terms of Service from time to time.

2. The Terms of Service currently displayed on our website will apply to all interactions. Please review them regularly. Continued use constitutes acceptance.

5. Eligibility

Valid, unsuspended AHPRA registration required.

6. CPD Accreditation

Clinical Studio provides educational activities that you may record as Continuing Professional Development against your AHPRA profession's CPD requirements. Individual courses may be separately accredited by a relevant body (for example, RACGP or ACRRM), in which case the accrediting body, CPD hours, and activity identifier are shown on the course. Accreditation is subject to the accrediting body's policies, and we do not guarantee that any accreditation remains in force. You are responsible for confirming that an activity meets your own registration requirements.

7. Account Registration

1. Accurate AHPRA credentials required.

2. Maintain account confidentiality. Report unauthorised access to education@clinicalstudio.com.au.

3. One account per individual.

8. Acceptable Use

1. Professional development only.

2. Do not share credentials or allow others to complete activities on your behalf.

3. Do not reproduce, distribute, modify or create derivative works from content.

4. Do not circumvent access controls or use automated tools.

5. Do not submit false data or claim CPD credit without genuine completion.

6. You agree not to use the Services for unlawful purposes or in a manner that contravenes applicable legislation, regulations or codes of practice, including those governing medical communications.

7. You must not submit, upload or communicate any patient-identifying information (including in questions, comments, case discussions or feedback).

9. Clinical Audit Conduct

1. You are responsible for privacy and professional compliance when reviewing patient records.

2. No patient-identifying information should be entered into the platform.

3. We are not responsible for clinical, regulatory, or legal consequences arising from your audit.

10. Intellectual Property

1. All intellectual property rights in our services are owned by Clinical Studio Pty Ltd.

2. All content is protected by copyright.

3. All rights are reserved by Clinical Studio Pty Ltd and/or content publishers.

4. We grant you a limited, non-exclusive, non-transferrable licence to access and use the services for your own professional development. You must not reproduce, distribute, publicly communicate, record, scrape, or create derivative works from the content without our prior written consent.

11. Sponsorship Disclosure

1. Individual courses on Clinical Studio may be sponsored by an industry sponsor. Where a course is sponsored, the sponsor is clearly identified on that course.

2. Sponsorship does not imply product endorsement or any recommendation to prescribe. Any sponsored content is clearly identified as such. Treatment decisions remain your independent clinical judgement.

12. Professional Use Disclaimer

1. Content is for education purposes only and does not constitute professional medical advice, diagnosis, treatment or recommendation. The content is not a substitute for professional judgement or current clinical guidelines.

2. You are solely responsible for verifying any information received through the services with relevant professionals prior to acting upon it.

3. We do not warrant that any health-related information provided is accurate, current or appropriate for individual circumstances.

4. To the maximum extent permitted by law, we disclaim any liability for reliance upon the information provided through the services, and are not responsible for any outcomes, injuries, losses or damages (whether direct, indirect, consequential, incidental, special or punitive) resulting from use of the services or acting upon information communicated.

5. We make no guarantee of specific career outcomes or AHPRA compliance results.

13. Platform Insights

Clinical Studio may generate reports from aggregated user activity. These do not assess individual competence or professional standing.

14. Aggregated Data Use

1. We may collect, generate, and use aggregated, de-identified information from user activity ("Aggregated Information") that does not identify individuals and is not reasonably capable of re-identification. Uses include: platform improvement, analytics, benchmarking, educational outcomes research, and industry-level reports.

2. Aggregated Information may be shared with research partners, sponsors, or institutional clients at cohort or population level only.

3. We may also use your personal information to create user profiles and segments by profession, location, and engagement patterns for platform improvement and course development. This is a primary purpose of collection described in our Privacy Policy.

4. We do not sell identifiable personal information for advertising or marketing.

15. Third-Party Providers

We engage providers for analytics, hosting, research, and security under confidentiality obligations. Personal information shared is limited to what is necessary. Third parties may not use identifiable information for their own marketing and must comply with applicable privacy and confidentiality obligations.

16. Australian Consumer Law

1. Our services come with guarantees that cannot be excluded under the Australian Consumer Law.

2. If the services fail to comply with consumer guarantees and you are considered a consumer under the Australian Consumer Law, you are entitled to a remedy (including refund, repair or replacement) in accordance with the Australian Consumer Law.

3. To the extent permitted by law, including the Australian Consumer Law, our liability to you in connection with the services (whether in contract, tort including negligence, statute or otherwise) is limited as set out in Section 17 of these Terms, and nothing in these Terms excludes, restricts or modifies any rights or remedies you have under Australian Consumer Law.

17. Limitation of Liability

1. Subject to Section 16 of these Terms and to the extent permitted by law, we are not liable for: clinical decisions based on content; indirect, consequential, incidental, special or punitive loss; service interruptions; failure by AHPRA, RACGP, ACRRM, APNA, or any body to recognise CPD points; or consequences arising from clinical audit findings.

2. To the extent permitted by section 64A of the Australian Consumer Law, where our services are not ordinarily acquired for personal, domestic, or household use, our liability for non-major consumer guarantee failures is limited to resupplying the services or paying the cost of resupply.

18. Indemnity

1. You indemnify and hold us harmless against any claims, liabilities, losses, damages, actions, proceedings or expenses (including legal expenses on a full-indemnity basis) suffered or incurred as a result of your breach of these Terms or your use of the services in violation of applicable law.

2. This indemnity does not apply to claims, liabilities or expenses arising from our own negligence or breach of law.

19. Privacy and Data

1. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). Full details are in our Privacy Policy. You can access, correct, export, or delete your data via Account Settings, or by contacting our Privacy Officer at education@clinicalstudio.com.au. We will respond within 30 days and comply with your request in accordance with APP requirements.

2. Your data is primarily stored and processed in Australia. All personal information is encrypted at rest and in transit. We will not transfer or store personal information outside Australia, or allow any person outside Australia to have access to it, without the prior written approval of the individual to whom it relates or as otherwise permitted by law.

3. By using our services, you consent to our collection, use, disclosure and storage of your Personal Information as outlined in our Privacy Policy.

4. We will take reasonable steps to protect personal information against loss, misuse, interference, unauthorised access, modification or disclosure, including maintaining appropriate data security systems and providing privacy and data training to employees or contractors.

5. If you have a complaint regarding our handling of personal information, contact our Privacy Officer. If dissatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

6. If we become aware of any loss of, unauthorised access to, or disclosure of, Personal Information that constitutes a notifiable data breach under the Privacy Act, we will promptly assess the breach; notify affected individuals and the OAIC within the timeframe prescribed by law; and take reasonable steps to mitigate any harm and remediate the breach.

20. Account Deletion

1. Request via Account Settings. Account deactivated immediately.

2. You may reactivate your account at any time within 30 days by signing in again; this cancels the deletion and restores your data.

3. If you do not sign in within 30 days, your personal information is permanently deleted, except:

a. AHPRA verification data retained identifiably up to 5 years for audit purposes, then destroyed;

b. CPD completion records anonymised, retained up to 5 years;

c. Consent records pseudonymised, retained up to 7 years;

d. Aggregated de-identified data retained indefinitely.

4. Does not reverse CPD credits already recorded with accrediting bodies.

5. After the 30-day period, deletion is permanent and irreversible.

21. Availability

1. We do not guarantee uninterrupted access to the services.

2. We may modify or discontinue features with reasonable notice.

22. Termination

1. We reserve the right to suspend or terminate your account and/or our services for Terms violations, false credentials, or dishonest conduct.

2. Fraudulent CPD claims may be reported to the relevant accrediting body.

23. Force Majeure

We are not liable for failures due to circumstances beyond our reasonable control.

24. Severability

Invalid provisions are modified to the minimum extent necessary. The remaining provisions continue in full force.

25. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

26. Dispute Resolution

1. If a dispute arises under these Terms or concerning the services, the parties must first enter into good faith negotiations to resolve the dispute.

2. If the dispute cannot be resolved within 30 days of written notice, the parties must attempt mediation through an independent mediator agreed by both parties, or the Australian Disputes Centre if agreement cannot be reached.

3. Neither party may commence legal proceedings until reasonable efforts at negotiation and mediation have concluded, except where urgent injunctive relief is required.

27. Assignment

1. We may transfer or assign our rights and obligations under these Terms to another entity without your consent, provided that the assignment does not materially reduce your rights under these Terms.

2. You may only transfer or assign your rights and obligations under these Terms with our prior written consent.

28. Contact

education@clinicalstudio.com.au | Clinical Studio Pty Ltd | ABN 97 696 955 902 | PO Box 3227, Wamberal NSW 2260

Privacy complaints: Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

29. Entire Agreement

These Terms, together with the Privacy Policy and any other documents expressly incorporated, constitute the entire agreement between you and us concerning your use of the Services.

No other terms, representations or warranties apply except as expressly stated in these Terms.