Terms of Service

1. Acceptance of Terms

By accessing and using Clinical Studio, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use the platform.

2. About Clinical Studio

Clinical Studio is a Continuing Professional Development (CPD) education platform for AHPRA-regulated Australian healthcare professionals. The platform is operated by [Company Pty Ltd] (ABN [ABN/ACN]).

3. Eligibility

You must hold valid AHPRA registration to use Clinical Studio. By using the platform, you confirm that you hold such registration. This platform is designed exclusively for registered Australian healthcare professionals.

4. Account Registration

• You must provide accurate AHPRA credentials during registration.
• You are responsible for maintaining the confidentiality of your account.
• You must notify us immediately of any unauthorised access to your account.
• One account per healthcare professional.

5. Acceptable Use

• Use the platform for professional development purposes only.
• Do not share your credentials or account access with others.
• Do not distribute, reproduce, or modify course content.
• Do not circumvent any access controls or security measures.
• Do not use automated tools to access the platform.

6. Content and Intellectual Property

All course content, materials, and resources on Clinical Studio are protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit written permission.

7. Professional Use Disclaimer

Course content is provided for education and professional development purposes. It does not constitute clinical advice, diagnosis, or treatment recommendations. Always rely on your professional judgement and applicable clinical guidelines in practice. We do not guarantee specific career outcomes or AHPRA compliance results.

8. Australian Consumer Law Guarantees

Our services are provided free of charge and come with guarantees that cannot be excluded under the Australian Consumer Law. If there is a major failure with the service, you are entitled to cancel your service contract with us. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time.

9. Limitation of Liability

To the maximum extent permitted by law, and subject to the consumer guarantees set out in Section 8, we are not liable for:

• Clinical decisions made based on course content.
• Indirect, incidental, special, or consequential loss or damage.
• Loss of data beyond our reasonable control.
• Service interruptions due to maintenance, technical failures, or force majeure.
• Any failure by AHPRA to recognise CPD points earned on this platform.

To the extent permitted by section 64A of the Australian Consumer Law, where our services are of a kind not ordinarily acquired for personal, domestic or household use or consumption, our liability for any failure to comply with a consumer guarantee is limited to resupplying the services or paying the cost of having the services resupplied.

10. Privacy and Data Protection

We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). Full details of how we collect, use, and protect your data are set out in our Privacy Policy.

You can access, correct, or delete your personal data at any time through your Account Settings.

11. Account Deletion

• You may request permanent deletion of your account at any time via your Account Settings.
• Your account is immediately deactivated upon request.
• Personal data is permanently deleted after 30 days, except:
  • AHPRA verification data is retained in identifiable form for up to 5 years to satisfy AHPRA's CPD audit requirements, then destroyed.
  • CPD completion records are anonymised (all personal details removed) and retained for up to 5 years.
  • Consent records are pseudonymised and retained for up to 7 years for legal compliance.
• Deletion is irreversible.
• You may create a new account after deletion.

12. Service Availability

We do not guarantee uninterrupted access to Clinical Studio. We reserve the right to modify or discontinue features with reasonable notice. Scheduled maintenance will be communicated in advance where possible.

13. Termination

We reserve the right to suspend or terminate your account for violations of these terms or provision of false credentials. You may request a copy of your data before account closure through your Account Settings.

14. Force Majeure

We are not liable for any failure to perform our obligations where such failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, internet outages, or third-party service failures.

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Governing Law

These terms are governed by the laws of New South Wales, Australia. Any disputes will first be subject to good-faith negotiation. If unresolved within 30 days, disputes will be referred to mediation before escalation to the courts of New South Wales, Australia.

17. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email and reflected in the "Last Updated" date above. Continued use of Clinical Studio after changes constitutes acceptance of the updated terms.

18. Contact

For questions about these terms, contact us at:

education@clinicalstudio.com.au

For privacy-related matters, please include "Privacy Request" in the subject line.

If you have a privacy concern and are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.